General information
Snigur is a custom furniture brand. The controller of personal data collected through this website is Individual Entrepreneur Petr Markin, registered in Georgia. This Policy applies to personal data submitted through forms on the website as well as certain technical information that may be processed when the website is used.
Data we process
When submitting a request through the website, we may receive your name, telephone number, message and the type of furniture you are interested in. Technical services may also automatically receive limited information such as an IP address, device and browser type, request time and other technical request information.
How we use the data
Personal data is used to process enquiries, contact users, discuss furniture projects, prepare proposals, arrange measurements, production, delivery and installation, and communicate about an existing order. We do not sell personal information submitted through website forms.
Contact forms
The website contains contact forms. Depending on the form, users may provide their name, telephone number, message and the type of furniture they are interested in. By submitting a form, the user voluntarily provides this information so that the enquiry can be processed. Requests may be delivered to Snigur by email and Telegram.
Basis for processing
Data is processed to the extent necessary to respond to a user's request, prepare and perform arrangements relating to an order, and where the user has voluntarily provided information through the website. Where separate consent is required for a particular type of processing, it will be requested separately.
Third-party services
The website may use third-party services including Cloudflare for infrastructure and website security, Formspree for processing and transmitting form submissions, Google Analytics for website usage analytics and Google Search Console for analysing the site's presence in search results. When following WhatsApp or Telegram links, users interact directly with those third-party services. Their processing of information is governed by their own privacy policies. The contact section includes an embedded Google Maps map. When the map loads, your browser connects to Google services, which may receive technical request data, including your IP address. Google’s policies apply to this processing.
Cookies and analytics
The website may use cookies and similar technologies for essential website functionality, technical preferences and aggregated website usage statistics. When Google Analytics is enabled, analytics cookies may be stored on the user's device. Additional information about cookies and available controls may be provided through a cookie notice on the website.
Data retention
Information submitted through website forms is generally retained for the period necessary to process the request and complete the related order. Under normal circumstances this is approximately 1 to 4 months. Information may be retained for a longer period where required by law, necessary for resolving a dispute or needed to protect legitimate interests.
Sharing information
We do not sell users' personal data. Information may be shared with services that are technically necessary for operating the website and processing requests, including hosting infrastructure, form-processing services, email and communication services. Only information necessary for the relevant purpose is shared.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no method of internet transmission or electronic storage can guarantee absolute security.
Your rights
Users may contact us regarding their personal information, request information about its processing, and ask for provided data to be corrected, updated or deleted where continued retention is not required by law or existing obligations. Requests may be sent to [email protected].
External links
The website may contain links to WhatsApp, Telegram and other external services. Once a user follows such a link, they leave the Snigur website and further processing of information is governed by the privacy rules of the relevant service.
Changes to this Policy
We may update this Privacy Policy from time to time, for example when website functionality changes, new services are introduced or legal requirements change. The current version will always be published on this page together with the date of the latest update.
Contact us
If you have questions about the processing of personal data or would like to exercise your rights regarding information you have provided, please contact us.